ࡱ> ;>:{ bjbjzz 4"4D)Xnnnn]]];)=)=)=)=)=)=)$+P.Ja)]]]]]a)nnv)www]nn;)w];)ww&|o(nss''))0)'..$o(.o(]]w]]]]]a)a)w]]])]]]].]]]]]]]]] : Travel Agency Request for Information The University of Oregon (University) is issuing a Request for Information (RFI) for the purpose of gathering information about services provided by nationally accredited travel agencies with: Extensive domestic and international booking experience Corporate, group and athletic travel experience Experience with and knowledge of federally funded grant travel Fly America Act. Current Environment: University of Oregon operates in a decentralized environment. Travel is booked by departmental travel coordinators and travel agencies often work directly with the traveler for arrangements. Travel services are provided for University students, faculty, staff and athletic teams. The University travel budget is approximately 15 million dollars annually. Strategic Objectives/Directions: University is interested in exploring additional services provided by travel agencies for reporting, travelers ease of use, technology tools and capabilities. Please provide information that addresses the requirements listed below. Requirements: Services which shall include: Ticket and document delivery. Unused ticket management program. Information about cost savings programs. Transparent service fee schedule. Option for onsite travel presence. Toll free 24 hour emergency service phone line. Additional Services, tools and support such as: Dedicated agents. Prompt attention to information requests. Strong Supportive Customer service philosophy. Passenger information profiles. Robust menu of technology options: cell phone technology, self booking tool, agency website presence. Credit card reconciliation electronic files. Robust reporting options and data management capability. Participation in University travel meetings or training events. Assistance with ideas for cost savings. To ask questions or submit a response to the RFI contact: Laurie Jacoby, Travel Manager,  HYPERLINK "mailto:lajacoby@uoregon.edu" lajacoby@uoregon.edu, 541-346-3158 This RFI does not constitute a solicitation or an offer of a contract. Responses will not bind you to the University (or the University to you) contractually or monetarily or in any other way. Please feel free to make suggestions, in addition to responding to the above requirements. &'(@MNQ! " # Q R S \ ] b zizz[Mz[Mz[M[z[zhgvCJOJQJ^JaJhCJOJQJ^JaJ h,[|hd'CJOJQJ^JaJhd'CJOJQJ^JaJ h,[|hE1CJOJQJ^JaJh,[|CJOJQJ^JaJ h,[|hgCJOJQJ^JaJ h,[|hpCJOJQJ^JaJ#h,[|h,[|5CJOJQJ^JaJ#h,[|hRs5CJOJQJ^JaJ#h,[|hp5CJOJQJ^JaJ'(" R ! " . / > A _ } & F8^8gdIb & F8^8gdIbgd ^`gdIb & F^`gdIbgdp$a$gdp$a$gd,[| { |   ! 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